| |
|
|
| Where will the Credential be offered? |
Points for NY Consideration |
Recommendations to the POC |
| What is the range of possible sites? |
- Multiple points
- One Stop Centers
- Educational
- Franchise
- Faith-Based
- For profit vendors (ie Kaplan, etc.)
- Do we distinguish between stand alone test sites and service providers which might also be test sites?
|
- Multiple points
- Site Fee
- Certification of standards for sites
- Consideration for hires of entry level workers by nationwide companies
|
| What are the criteria for all sites? |
- Accessibility for ADA
- Computer Bobby Ready
- Geographically diverse
- Hours/days/weekends
- Must have documented referral system to permit failures a pathway for eventual success
- Provisions for security of test and records
|
|
| What equipment do sites need? |
- Unique Classroom/test room
- Qualified Proctor
Specific Computer/Sound Card
- T-Lines
Calculators
- Tape Recorder
|
|
| What staffing to support the assessment process? |
|
- National help line for issues which might arise during the testing related to technology?
- Active Listener Scorer
|
| What policies and procedures need to be in place to assure fairness and access? |
- Appeals/Grievance Process
- Qualifications of Staff
- Standards for when the test can be taken
|
- Appeals/Grievance Process
- National Guidelines for Test Takers/Applicant Handbook
- Security/Firewall Issues
|
| What is the quality assurance process to make sure sites meet criteria, policies, etc? |
- State WIB process/procedures/guidelines for monitoring at the state level
|
- National standards/revocation procedures
|
| What are the costs for sites |
- Different levels of investment to be a testing center
- Ought the State explore a model akin to an Oracle license model a right to become a test site license where the parent organization pays the dues which permits a license maximum per site per year?
|
- Franchise fees
- National guidelines on minimum number of exams offered per year to establish quality baselines
|
| |
|
|
| What will the credentialing process look like? |
|
|
| Should there be an application process? |
- Two tiers: Public workforce system referral vs. Walk-in
|
- Fee structure/cost for public workforce referral vs. walk in customers/referrals
- Fee structure for multi-state employers interested in using as part of the hiring referral process
|
| Do individuals have to meet eligibility requirements? |
- State Board guidelines to be established for referral to the assessment from the public workforce system
- State Board guidelines for test sites outside the public workforce system as part of informed consumer choice
|
- Need some minimum eligibility requirement. It would be good to have a recommendation.
|
| What will the process look like from test taker's perspective? |
- State policies needed for Time turn around for the listening actively components and alignment with results of the on-line modules
- State level policies for a standard process for referral to services which may improve outcomes
- Guidance on what you would like the results reports to include?
|
- Applicant Handbook
Time turn around for assessment results?
- Will assessment be modularized to permit taking at various time intervals?
- Headphones
- How test is available
- Duration
- Where the results will be sent from (who issues the credential and what will the federal turnaround time be between the on-line modules and the listening actively modules)
- What results will look like?
- Standards for turnaround time for formal issuance of the credential
|
| How will the process be designed to take into consideration the needs of test takers with disabilities? LEP customers? |
|
- National standards should guide this
|
| What policies and procedures do we need to have in place? |
- One Stop Public Workforce Standards for access to services for both disabled and LEP customers
|
- Consistent on national basis
|
| What are the costs associated? |
- National policies will guide state level policies
|
- To be Determined
- Industry Incentives
- Discounts for referrals from the public workforce system; Oracle license type approach to be explored for the public workforce system
- National fee-for service model needs to be developed?
- Maintenance for continuous improvements
- Upgrades
|
| |
|
|
| How will testing sites that are delivering the assessment be trained? |
|
|
| What are criteria for proctors? |
- State level guidance on the skill sets needed for Proctors
- State level training to the proctors on the assessment instruments, quality assurance standards, national standards, etc.
|
- Validated Curriculum
- Standards and Protocols for proctors, test sites, assessment delivery questions, data security related to participants and test instruments, technology related issues
|
| How will training be delivered? |
|
- National to state level training needed via webinars, etc.
|
| How often? |
- State policy needed on this
|
- National policy needed on this
|
| What are the costs associated? |
|
- To Be Determined but method used should reflect most cost-effective
|
| |
|
|
| How will the assessment be maintained and delivered? |
|
|
| How often does the underlying standard need to be updated? |
|
- POC should develop recommendations for the national home tied to the longitudinal evaluation
|
| How often do assessment items need to be reviewed and/or replaced? |
|
- POC needs to review protocols for such analysis currently in place for other industry-based credentials
- Needs to be a component of the longitudinal evaluation
|
| What issues are important to consider in choosing a national Vendor for delivery of the assessment and related services? |
- Recommendations to the POC on standards for a national Vendor rfp process. Home for the assessment and credential body might include thoughts around test security; test validity & reliability; frequency of reviews of the standards.
|
|
| How will the credential be awarded? |
|
|
What entity will be the credentialing body? What issues are important to consider in choosing a body to award the credential |
- State and local delivery of the assessments and prepatory work for the assessments; SWIB recommendations to the POC on what might make for a good fit in a national oversight entity
- frequency of reviews of the standards; governance structure to ensure investor concerns are being heard and addressed; appropriate budget issues; grievance and appeals procedures, etc.
|
- National Home with experience in credential issuance with a preference toward an organization that has a vested interest in the skills of entry level workers
|
How will the credential be evaluated? (ongoing validation) How will the system for delivery be evaluated? |
- What happens at national level?
- What happens at state level?
|
- National design
- National implementation?
|
| What fees should be associated with the credential? |
|
|
| Cost per administration? |
- Cost benefit analysis needs to be conducted to better understand an appropriate answer
|
- Cost benefit analysis needs to be conducted to better understand an appropriate answer
|
| Cost per credential award? |
|
|
| Cost per site/license or franchise model? |
|
|
| Cost per state/license or cooperative? |
|
|